About Us

As with many businesses, MAC began with an idea, to provide trustworthy, eco-friendly solutions to homes and businesses. However since technology and the energy industry was always changing, it was difficult to find a cost-effective long-term solution, let alone a reliable service to match.

With this in mind, Anthony Smith got to work with the help of his good friend Nathan Graham, founding what is now known as MAC.

Although it wasn't all plain sailing, there was first the challenge of where to begin...

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2009

Midland Air Conditioning and Facility Management began in 2009

Initially known as MSD Building Services, MAC was established back in March 2009 by friends Anthony Smith and Nathan Graham in March 2009, providing air conditioning installations and starting the journey that made MAC what it is today!

2012

MAC HQ is established in Castle Bromwich

As the business grew, so did the need for a base of operations, leading to the purchase and refurbishment of the building that became MAC’s HQ.

MAC’s Website is relaunched in June as the team continues to grow

With the team assembled and growing with the number of customers steadily increasing, MAC’s website was given a fresh update with a whole range of new and improved services.

2018

Portable AC units to the rescue as the heatwave rages

With temperatures rising fast, in June we launched our first range of portable air conditioning units for hire or purchase so our customers could get a quick escape from the heat at a more affordable price.

2021

A fresh new look for MAC’s logo and website

With the valuable feedback from our superb customers, our website and even our logo get a fantastic redesign as our first online pricing calculator is introduced.

2022

Unveiling a brand new showroom in January

By popular demand, we designed and built a showroom for live viewings and demonstrations of the air conditioning systems we provide.

EV charger installations are added to MAC’s range of services from August

With an increasing number of our customers asking if we could install EV chargers at their homes as well as their air conditioning, we expanded our service range to include some of the most popular UK EV chargers for installation.

2023

An evolution to Air Conditioning pricing

January 2023 marked the launch of our updated domestic AC pricing calculator with brand new quality of life features including a new quote download option and an expanded range of products.

Getting a price for air conditioning in multiple rooms couldn’t be easier

Multiroom options are added to our updated domestic AC pricing calculator in September, allowing users to get instant price estimates and quotations on their entire home with just a few mouse clicks of a mouse.

EV chargers became available for purchase online

From October 2023, our online EV charger calculator went live, providing not just instant pricing but the option to purchase online complete with installation.

What’s coming in 2024 so far?

MAC Solar launch

Following your overwhelmingly positive feedback in September 2023, MAC will be introducing solar to our range of installation services in 2024.

Commercial AC Pricing Calculator Relaunch

Our commercial customers will soon have access to a brand new online air conditioning price calculator with all the features currently offered to our domestic customers.

Watch this space as there is more to come!

We learned a lot about our customers and the industry over the years, which brought us back to thinking on what started it all; eco-friendly solutions for homes and businesses.

With what we’ve learned, there was a lot more we wanted to say, so we put our heads together and came up with a phrase that represented MAC best.

Cost of Air Conditioning Maintenance – What Does MAC Do On A Visit

Our Mantra

Exceeding your expectations with service you can trust

Our Five Service Promises

To ensure we continue to exceed the expectations of all our domestic customers, we introduced our five service promises.

1

UP TO 10 YEAR WARRANTY COVERAGE ON YOUR AC INSTALLATION AS STANDARD

10 years warranty included with all Mitsubishi Electric system installations over the value of £8000* with a minimum of 7 years warranty on all other makes and models of air conditioning systems we supply and install.
*Terms and conditions apply
Domestic customers only

2

IF YOUR SYSTEM BREAKS DOWN MAC WILL BE THERE IN 48 HOURS

If your AC system was installed by us and breaks down, we will have a service engineer to you within 48 hours or less, otherwise we will supply you with a £50 Amazon voucher.*
*Terms and conditions apply
Domestic customers only

3

MAC PROVIDES YOU WITH TEMPORARY HEATING/COOLING IF YOUR SYSTEM CAN'T BE FIXED SAME DAY.

If an AC system installed by us is faulty and we cannot repair your system same day, we will provide you with temporary heating or cooling until your repair is complete and you system is up and running again.*

*Terms and conditions apply
Available to Maintenance plan holders only.

4

WE WILL REPLACE YOUR FAULTY UNIT IF WE CANNOT SOURCE A SPARE IN 10 WORKING DAYS OR LESS.

If your AC system was installed by us in the last two years and we cannot source a replacement part for the faulty unit within ten working days, we will replace the faulty unit entirely.*
*Terms and conditions apply
Domestic customers only

5

SATISFACTION GURANTEED WITHIN 30 DAYS OR YOUR MONEY BACK

Should you be unsatisfied with your AC installation for any reason and advise us within 30 days of your install, MAC will remove all AC units, pipework and other installation materials free of charge and will provide you with a full refund.*

*Terms and conditions apply
Premium split AC systems only, redecorating not included.

Meet the office team

If you’re visiting our office or perhaps having a showroom tour, you’ll get the opportunity to meet our fantastic office team!

Anthony

Anthony Smith

Director

Nathan

Nathan Graham

General Manager

Emma

Emma Connor

Financial Controller

Lauren

Lauren Smith

Website & Content Executive

Chloe

Chloe Guest

Sales & Marketing Executive

Meet our engineers

Having an installation, repairs or maintenance? Our team of highly skilled engineers provide professional and courteous service to all our valued customers.

Alex

Alex Palnikovs

Senior Engineer

Harvey

Harvey Ghuman

Senior Engineer

Dan

Dan Smith

Electrician

Wayne

Wayne Harley

Engineer

Callum

Callum Jackson

Engineer

Peter

Peter Smith

Apprentice

Luke

Luke Wilson

Apprentice

Tyler

Tyler Turvey

Apprentice

Hayden

Hayden Taylor

Apprentice